Event team members and volunteers

Thanks for being part of the team of staff and volunteers who make our events happen. We couldn’t do it without you! We use your data for selection, deployment and training; to perform background checks; for accreditation purposes; to provide uniforms, transport, training and rewards; and to tell you about upcoming opportunities and events.

What data do we collect?

FIFA and the LFS (Local FIFA Subsidiary) collect(s) the personal data of the data subjects provided to FIFA by means of the registration form on the FIFA Global Volunteer Platform. FIFA and/or the LFS collect(s) the following categories of personal data:

  • Name

  • Date and place of birth

  • Email address, postal address and phone number

  • Country and city of residence

  • Nationality

  • National identification/passport number

  • Photograph

  • Clothing size

  • Gender

  • Emergency contact information

  • Previous experience

  • Role interest

  • Languages spoken and level

  • Professional experience

  • Driving licence information

  • Study level

  • Volunteering experience

  • Working preferences

  • Availability

  • Allergies

  • Dietary restrictions

  • Criminal record

  • Disability information

How do we use your data?

FIFA and/or LFS use the personal data as follows: (i) to select, assign and deploy the volunteers; (ii) to perform background checks and issue volunteers’ accreditations; (iii) to provide uniforms; (iv) to provide transportation services to volunteers, if needed; (v) to reward volunteers at the end of the event; (vi) to communicate with volunteers in the context of the event; (vii) to provide volunteers with specific training in accordance to the respective role; and (viii) to inform volunteers about any upcoming FIFA event that may be of their interest by means of the newsletter subscription.

How long do we keep your data for?

We will keep your personal data for a period of four years after registering on the FIFA Global Volunteer Platform to cover a full FIFA World Cup cycle.

Who do we share your data with?

  • Local FIFA Subsidiary

  • Our rostering partners

  • Security authorities, for background checks

  • Host Country

  • Visa authorities or third parties assisting in the entry visa process

Storage of your data and data security

Your personal data is stored and maintained in a database in Switzerland or in the European Economic Area (EEA), Australia and the country where the LFS is located. The database is operated by FIFA or on FIFA's behalf. Some or all of the Personal Data may be stored outside of the European Economic Area (EEA). If FIFA stores and processes Personal Data outside the EEA, FIFA will take all reasonable steps to ensure that the Personal Data is treated as safely and securely as it would be within the EEA and under the Applicable Data Protection Laws. Such measures might include the conclusion of data transfer agreements on the basis of the relevant EU model clauses. Data security is very important to FIFA. In order to protect the Personal Data, suitable measures to safeguard and secure the Personal Data have been put into place.

What part of the General Data Protection Regulation (GDPR) covers this?

  • Article 6 paragraph 1 (a) GDPR (consent)

  • Article 6 paragraph 1 (b) GDPR (contract)

  • Article 6 paragraph 1 (c) GDPR (compliance with legal obligation)

  • Article 6 paragraph 1 (e) GDPR (public interest)

  • Article 6 paragraph 1 (f) GDPR (legitimate interests)

Data Subjects

Ticket buyers

Before the first whistle, you should know that we use your data to provide customer service, manage our relationship and allow you to pay for your ticket.


We can’t wait to welcome you to one of our events to share our love of the beautiful game!

Event team members and volunteers

Thanks for being part of the team of staff and volunteers who make our events happen. We couldn’t do it without you!

Match officials

Without our hard-working officials, there’s no game, so thanks for everything you do for the sake of football around the world.

Media professionals

Thanks for helping us tell football’s story! We use your data to manage access to the FIFA Media Channel and accredit the journalists, photographers and broadcast reporters who help us bring football to the world.

Match agents

Match agents help us bring communities, countries, clubs and national teams together – you embody FIFA’s Living Football philosophy.

Football agents

You’re fundamental for the development of the game’s stars. We use your data to comply with the rules of football and in particular the FIFA Football Agent Regulations.


Without fans like you, there’s no football. Your enthusiasm gets us up in the morning and drives us to make football truly global.

Players under the age of 18

You’re the future of the game. We use your data to help keep football safe and open, protect young players, comply with the rules of football, distribute funds and support payments, and share information between member associations and FIFA.

Amateur players

You’re the beating heart of the game, the players who turn out for local glory come rain or shine.

Professional players

You’re the stars of the game and role models for millions of people. We salute you. We use your data to comply with the rules of football and the Regulations on the Status and Transfer of Players.

Keeping the game clean

It is everyone’s responsibility to play by the rules and ensure the beautiful game is a doping-free sport.

eFootball players

Passionate fans from all over the world tune in to watch the action online. You are the stars. We use your data to give you access to the platform where the game is played.


Fair play is the name of the game. You must blow the whistle when you see foul play on or off the pitch.

Last updated: Wednesday, 17 January 2024 at 13:45