Competition Safeguarding - Report a concern

How to report a concern at FIFA U-20 Women’s World Cup 2024

FIFA provides different avenues for reporting safeguarding concerns. The following avenues are available for the FIFA U-20 Women’s World Cup in Colombia 2024.

FIFA takes a zero-tolerance approach to maltreatment, harassment, abuse neglect and/or exploitation and all issues raised will be handled in line with our statutory rules, codes of conduct and internal guidelines.

Report to local authorities

Any suspected urgent and/or criminal activity requiring immediate attention shall be reported directly to the Local Authorities in first instance for investigation. Once the local authorities have been informed, we ask you to report to the FIFA Competition Safeguarding Managers (see contact details below) to ensure immediate action related to the competition.

  • 123 for Police Emergency Hotline

  • 132 for Ambulance Emergency Hotline

Report to FIFA

During the competition

For reporting or consultation on non-urgent concerns or when in doubt as to whether a concern is urgent, you can contact the Safeguarding Team by:

  • calling the 24/7 local mobile numbers: +57-317-553-6693);. These lines will be operational throughout the period of the tournament, 31st August to 22nd September 2024.

The members of the Safeguarding team speak several languages. However, you can request to have a translator or, if you are a member of a Team Delegation, you can seek the help of your Team Liaison Officer (TLO) or Team Safeguarding Welfare Officer (TSWO).

"Always on" reporting 

FIFA provides a confidential, dedicated, highly secure and web-based whistleblowing system so that individuals can report any safeguarding concern. Users can attach supporting documentation and create an anonymous postbox that allows them to correspond with FIFA without submitting personal information. Fill out this form:

Additionally, you can also use the the FIFA Reporting Portal (select the “Violation of the FIFA Code of Ethics” category and then the subject “A Form of Abuse, Harassment, Neglect, or Exploitation”).

Past events

How to report a concern at FIFA Futsal World Cup Uzbekistan 2024

FIFA provides different avenues for reporting safeguarding concerns. The following avenues are available for the FIFA Futsal World Cup in Uzbekstan 2024.

How to report a concern at FIFA U-20 Women’s World Cup 2024

FIFA provides different avenues for reporting safeguarding concerns. The following avenues are available for the FIFA U-20 Women’s World Cup in Colombia 2024.

How to report a concern at FIFA Beach Soccer World Cup UAE 2024™

FIFA provides different avenues for reporting safeguarding concerns. The following avenues are available for the FIFA Beach Soccer World Cup UAE 2024™.

How to report a concern at U-17 World Cup Indonesia 2023

FIFA provides different avenues for reporting safeguarding concerns. The following avenues are available for the FIFA U-17 World Cup Indonesia 2023™.

How to report a concern at Australia/New Zealand 2023

FIFA provides different avenues for reporting safeguarding concerns. The following avenues are available for the FIFA Women’s World Cup in Aotearoa New Zealand and Australia.

How to report a concern at Argentina 2023

FIFA provides different avenues for reporting safeguarding concerns for FIFA U-20 World Cup Argentina 2023™.

How to report a concern at India 2022

FIFA provides different avenues for reporting safeguarding concerns during India 2022.

How to report a concern at Costa Rica 2022

FIFA provides different avenues for reporting safeguarding concerns during Costa Rica 2022.

Last updated: Thursday 15 August 2024 at 13:12