FIFA provides different avenues for reporting safeguarding concerns. The following avenues are available for the FIFA U-20 World Cup Argentina 2023™.
FIFA takes a zero-tolerance approach to maltreatment, harassment, abuse neglect and/or exploitation and all issues raised will be handled in line with our statutory rules, codes of conduct and internal guidelines.
Report to local authorities
Any suspected urgent and/or criminal activity requiring immediate attention shall be reported directly to the Local Authorities in first instance for investigation. Once the local authorities have been informed, we ask you to report to the FIFA Senior Event Safeguarding Manager (see contact details below) to ensure immediate action related to the competition.
911 for a General Emergency (Buenos Aires or Province)
101 for Police
107 for Medical Emergencies
0800-999-5000 / 0800-999-2838 (English is spoken) for Tourist Police
102 for Child Helpline
144 or WhatsApp at 11 2771 6463 National Gender Violence Helpline
Report to FIFA
During the competition
For reporting or consultation on non-urgent concerns or when in doubt as to whether a concern is urgent, you can contact the Safeguarding Team by:
Calling the 24/7 confidential Whatsapp mobile number +54 113-767-4065.
sending an email to competitionsafeguarding@fifa.org
The members of the Safeguarding team speak several languages. However, you can request to have a translator or, if you are a member of a Team Delegation, you can seek the help of your Team Liaison Officer (TLO).
"Always on" reporting
FIFA provides a confidential, dedicated, highly secure and web-based whistleblowing system so that individuals can report any safeguarding concern. Users can attach supporting documentation and create an anonymous postbox that allows them to correspond with FIFA without submitting personal information. Fill out this form:
Additionally, you can also use the FIFA generic online confidential reporting system (select the “Violation of the FIFA Code of Ethics” category and then the subject “A Form of Abuse, Harassment, Neglect, or Exploitation”).
