Lost something at the FIFA Fan Fest? Visit the Lost & Found at the FIFA Fan Fest located next to the main entrance. Lost items will be stored for one day. Thereafter they will be transferred to the Lost & Found office of the city of Kaliningrad. The Lost & Found office onsite opens daily from 12.00 to 23.30.

Be prepared and keep your stuff protected. Lockers are made available free of charge. The lockers are located next to the entrance G1. Hours of operation correspond with the opening hours of the FIFA Fan Fest.

Do you want to be on the safe side? Get your child registered and receive a registration bracelet that identifies your child with the ability to enter the contact phone number of one of the parents. The child registration is located next to the entrance G1. The service is free of charge. The hours of operation correspond with the opening hours of the FIFA Fan Fest.

Two Information Desks will be provided at the FIFA Fan Fest. The first one is located in front of the main entrance outside the FIFA Fan Fest. The second one is located next to the main entrance within the FIFA Fan Fest. Staff will provide you with useful information regarding the programme as well as information about infrastructure, transportation and other services provided at the FIFA Fan Fest. Hours of operation correspond to the opening hours of the FIFA Fan Fest.

Entrance for people with reduced mobility is located next to the entrance G1 and will be signposted. There will be accessible viewing areas located between entrances G3 and G4. Volunteers will help to enter the area.